Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the typical shipping timeframe for furniture items?
Standard delivery for furniture and large decor items typically takes 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, LiberNovo ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture is final sale.
How can I ensure the color of the fabric matches my room?
We understand that lighting varies. You can request a free fabric swatch kit for any of our upholstered collections to verify the color and texture before purchasing.
Are your wood products sustainably sourced?
Yes, LiberNovo is committed to sustainability. Over 90% of our wooden furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.